Bradco Supply
Scratched Skylights Rude sales people Customer satisfaction not priority!

We ordered skylights from Bradco... (they took their sweet time picking them up) My Husband picked them up in a parking lot that was busy... He had to sign a paper, cold not inspect the skylights except to see that they were not busted (they appered ok) however they had been at the bottom of a truck with boxes stacked on top of them. Again my husband did not have time to inspect them and no one spoke english so he signed the paper and brought the skylights hom. When the roofer installed them there were some terrible stress fractures on one of them. My husband called Bradco the next day... The lady (Angie) was horribly rude and was no help. I called that evening because I could not believe a company would behave this way. I spoke to Angie and she was extremly rude, they basically said that when my husband picked them up he "OKAYED THEM " and the rest was our responsibility. They said the roofer must have scratched them. However I watched the guy take them on the roof and that was not the case. These skylights were damaged when Bradco picked them up and they refuse to own up to it. They will not work with you and apparently do not care about customer satisfaction.

Mandy
Weatherford, Texas
U.S.A.

Company: Bradco Supply
Country: USA
State: Texas
City: White Settlement
Address: 8144 West Freeway
Phone: 8173677400

  <     >