Dunn Rite Landscaping
"dunn wrong"

I had contracted Dunn Rite Landscaping to re grade my yard after having to get a septic tnak put in. They came out on a Friday to grade and seed my yard. That night it rained, the next morning I noticed a big hole in my yard where they graded. I called that day (Saturday) but got a maching. On Monday I spoke with the owner and he said that he would take a look at it. He never came out, the next time I spoke with him he said that he could fill it in but it would cost me more money. I said should'nt the job have been done correctly the first time? He responded that they tried to pack the dirt in as best they could, but obviously it was not done well enough considering I have a 2 foot hole in my yard. They do not return any calls. Dunn RIte landscaping should be called Dunn Wrong.

Customer Experience

Based on BBB files, this company has an unsatisfactory record BBB Definition:

Unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:

Pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. Of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. With the BBB due to failure to respond to two or more complaints.

I learned the hard way.

Company: Dunn Rite Landscaping
Country: USA
State: Illinois
City: BELVIDERE
Address: 6518 JOAN DR
Phone: 8155443802

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