Aarons Sales And Lease
Broken Washer, Ripped Floor and Pounding on Door Scared Boys

I purchased a computer and a washer from this company. The computer was broken for four months before they attempted to do anything about it, even though I went to them consistently. About the same time, the washer broke. They came and picked it up and put a broken washer in its place. Until mine came back three months later, my washer still had not been repaired, so I called the big manager. He attempted to fix the problem, and when they came to deliver the new washer, they ripped my linoleum floor. I attempted to contact the manager numerous times and he would never return my call, so I made the decision not to pay the payment until they contacted me.

They never even attempted to call. They just showed up at my door today. My two boys, ages 14 and 10, were at the house. I talked to the accounts manager on the phone, and he stated he didn't care if they ripped the floor or not. I told them I would call the store and talk to the manager, and I instructed my boys to go into the house and lock the doors. They then pounded on the doors for 1 1/2 hours, scaring the boys. I asked the manager to call his people off my boys, and even after the payment was made, they continued to stay out at the house pounding on the door. I called the sheriff's office from the store in front of the manager, and finally they were called off and left the house just as the sheriff's department was driving up.

I will never buy anything from this company again if their collection tactics include harassing and scaring children. And interestingly enough, they want their payments even though they don't follow through with their promises. The floor was ripped over two months ago, and they still have not even attempted to resolve this, but don't miss a payment, because they will use mafia-like tactics to get their money.

Company: Aarons Sales And Lease
Country: USA
State: Texas
City: Big Spring
Address: 1909 Gregg Street
Phone: 4322671200

  <     >