Sleepy's
False advertisement regarding warranty. Mattress purchased is defective-with wire bulging from the side, refuses exchange of mattress even though the inspector can visuallly see the protrusion of the wire. Queens

I purchased a mattress, box spring and headboard for $1500.00 of which sleepy's advised they would finance $1,000. I infomred the Store Manager that I had two dis-herniated disc and needed a mattress that would alleviate the strain on my back. He suggested that I purchase their TOP OF THE LINE Mattress.

Shortly after the mattress was delivered I told the sales person that I felt uncomfortable sleeping on this mattress. I felt as though I was sleeping slanted downward and had to use a pillow to prop me up. He infomred me that it would take a little while for my body to adjust to the firmness. However, the problem continued and two months after purchase I discovered there was a wire protruding from the corner.

I was informed that a thorough inspection would be se-up. But that inspection took 3 more months. I stopped paying on the balance and then was confronted with the finance company which is not SLEEPY's as they lead me to believe.

Additionally, the inspector was an outside sub-contractor of SLEEPY's who agreed that the mattress was indeed off balanced. He said that the protruding wires was nothing (nothing unless you pass by the bed and get stabbed with the wire). Four weeks after the inspection and upon my continuous inquires to the store manager Jerry LaMadrid, I was advised that the only thing they would do was change the box spring. I am left without a bed and in debt for over $1,000.

Company: Sleepy's
Country: USA
State: New York
City: Ridgewood
Address: 57-14 Myrtle Avenue
Phone: 7184184752

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