The Clear Solution
Ripoff terrible quality of work would not return calls Does not follow up Does not make resolutions Does not keep promises Will litigate against client quickly

Called on The Clear Solution floor care company to strip, wax and finish the floor in our medical office. Before they would do the job they asked for the check up front. Upon inspection the next day the floor looked terrible. Fibers, dirt and bits of the old wax were waxed into the floor. Wax on our cabinets, equipment, and floor base. And signs of the old wax still existed in the form of chair marks, lab wax et cetera...

A call was placed to Eric Scott the next morning, the owner of the company and left a message on his voice mail to contact us. Eric never called back, finaly we were forced to cancel the check written to him. Four days later Eric calls us and begins to make threats of law suits and REFUSES to come inspect the floor! After many calls back and forth with much anger Eric agrees to look at the floor. He pretends to see nothing wrong but agrees to redo the job. We agree to pay for the materials in addition to the original price driving the cost of this job up another $250.00. We scheduled a day for the job but because one person Eric prefered to speak with was'nt in town he cancelled by no call - no show and turned around and sued us in small claims court forcing us to pay $740.00 to him for a job he did badly to begin with! Now we have to hire someone else to once again strip and wax our floor to repair the damage done by The Clear Solution floor company.

Eric and his company The Clear Solution are only interested in getting the one job and not about keeping an account with clients for the future. His policies are short sided and not in the better interest of the client. Do not use The Clear Solution, they only do more damage in the end.

Company: The Clear Solution
Country: USA
State: Colorado
City: Colorado Springs
Address: 4615 Milkweed Ln
Phone: 7192108290

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