Sears
Cooling System Installed but Second Floor Air Flow Never Corrected

I purchase a cooling system for my home on May 18. It was installed two week later. Unfortunately the air is not circulation on the second floor. I call Sears on several occasion, they final send the installer out to my home and which he made no adjustment that corrected the problem.

I made five calls and finally the salesman visited our home on July 25th and stated that we should purchase a new furnace. He is the one that initiated and sold the system to us. He inspected and evaluation our home and should have know the amount of Seer it would take to make the air flow thru out the house correctly. The Salesman at Sears is trying to rip us.

Company: Sears
Country: USA
State: Illinois
City: Mokena
Address: 8901 West 192nd Street
Phone: 8662230673

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