Fence USA, INC
A1 ripoff, lied

On 5/9, I accepted a quote from Fence-USA to remove my old property fence and replace with a new board on board in the amount of $5788.00. I paid one-half of that amount by check, check number #4038.

On 5/22 work began. The crew left the job site on 5/24. On 6/2, I did a walk around the fence with Ivan, the president of the company. I explained to him that I was not satisfied with the quality and would like the cracked boards replace. I had taken pictures earlier and forwarded them to him by e-mail. You can see all of the photos at:
http://www.urbananimal.Us/fence/location.htm

During the walk around I point out the cracked boards. Ivan said that he would have the cracked boards replace.

On Friday, June 9, Fence USA sent workers to replace only two of the cracked boards. I had pointed out at least 10 to Ivan on 6/2 when we reviewed the job.

I purchased this fence because it was a board on board, expecting it not to have cracks that allowed light to pass through or people to see in. That is not what I got due to all the cracks in the inferior wood that was used by Fence USA.

If I wanted the fence to allowed light to pass through or people to see in, I would have requested a side by side design.

Company: Fence USA, INC
Country: USA
State: Texas
City: Frisco
Address: 8518 Davis Drive
Phone: 9723239339

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