Conn's
Four Defective Refrigerators in One Week, Refused Refund and Spoiled Food Reimbursement

Construction & Repair

I purchased a side by side refrigerator from this company and was given four defective refrigerators in less than a week. To make a long story short, customer service, all the way to the CEO has a lot to be desired. Not only were my wife and I treated with disrespect as a 1st time customer with defective merchandise, we could not get any help getting our money back. You see, Conn's, does not like to give money back.

On the 2nd, replacement that cost us hundreds of dollars more and a service contract that I could of cared less about, we thought our problems were resolved. They weren't.

We begged for our money back, still have not got money for food spoiled from the first refrigerator, or a phone call from the CEO. We have been conned at Conn's. Do not buy from this store, not unless you want to deal with incompetent idiots.


Company: Conn's
Country: USA
State: Texas
City: Cedar Park
Address: 11101 Pecan Park Blvd, Lakeline Mall
Phone: 4098321696
  <     >  

RELATED COMPLAINTS

Conn's
Defective Merchandise and No Callbacks From Managers or Corporate

Conn's Appliance
Refrigerator Repairs Failed, Unit Picked Up Without Receipt and Then Lost

Conn's Appliance
Sony TV Lamp Fails Every Year, Replacement TV Refused by Store

Conn's
Counter Height Table Too Low for Chairs, Refund Not Being Given

Conn's Appliance
Mistakes on Refrigerator Purchase Never Fixed, Rude Staff Hang Up

Conn's Appliances
Defective Sony Blu-Ray Player Return Refused, Store Cited Alleged Sony Contract

Conn's Appliances - Port Arthur, TX
Weed Eater Under Extended Warranty Not Repaired After Nearly Three Weeks

Conn's Appliance
Washer and Dryer Broke Down Four Times in a Year, Replacement Requested

Conn's
Washer Broken During Loading, Delivery Chaos and Refund Offered

Conn's
Unauthorized Debit After In-Store Payment Caused Over $250 in Charges