Hearthware
Ripoff complaint
- 10-11-2005
- 6
The company will not honor the warranty unless purchased from authorized dealers. I have yet to see a list of authorized dealers.
The warranty states that the warranty is only valid to the original purchaser. As far as I know the company I bought it from was not an auction site, it was not reconditioned nor used. So I thought I was the original purchaser. I guess the company I bought from has that distinction.
Moral of the story, you can only buy from the manufacturer.
Company: Hearthware
Country: USA
State: Illinois
City: Gurnee
Address: 2075 Swanson Court
Phone: 8886892831