Grand Catman Pools - John Brotherton
Grand Cayman Pools - John Brotherton ripoff - will not repair falling flagstone on a $38000 pool

Construction & Repair

We built our pool starting last April 04. We moved into our new home July 04. No problems until spring this year when flagstone covering a special feature called a "Rainmaker" fell off into the pool.

Flagstone should have been attached with glue material since the Rainmaker is made of plastic (poly material).instead cement was used. Cold weather plus wamring temperatures have caused the cement to expand and contract. It then fell off the Rainmaker into the pool water.

John came and made an assement of the problem promised to get it repaired in one week. Damage happened March 05 (this year). Gave us a name of the company (contractor) who would make repairs. The compnay does not exit.

Name of company appears on a resturant next to his business though. Another contractor showed up and attached 6 pieces and has not returned. Repeated promises but no results. No returned phone messages or emails.

Can not use pool until flagstone is secured and safe or could fall on someone's head under the Rainmaker. It is an embrassment to have people over and have this damage visible. Especially after paying all that money!


Company: Grand Catman Pools - John Brotherton
Country: USA
State: Texas
City: Kingwood / Houston
Address: 20662 Suite E
Phone: 2819324895
  <     >  

RELATED COMPLAINTS

John Brotherton, Aka Grand Cayman Pools
Grand Cayman Pools Started pool, took our money, abandoned project for 10 weeks

Emerald Pool And Spas
Pool contractor rip off Corpus Christi

Emerald Pools - Emerald Pools And Spa - John Johnson
Ripoff pool builder so crooked he can't draw a straight line with rule

Paddock Pools & Spas
Nightmarish beyond belief!

Venture Custom Pools
Les Lurey No Customer relations... Misrepresention of products and no communication

Elite Pool & Spa
This company will not stand behind their product!

Pearl Pools & Spa
Phoenix Arizona

Blue World Pools
Love the Pool - Classic 27'x54" Pool

Blue World Pools
Blue World Pools Classic Pool - Classic Pool Package

Forest Mist Pool And Spa
Never finished pool, paid and have $10,000 dollars worth of work left