Geek Squad
Replacement Screen Installed Poorly, Dead Hard Drive, Later Cracked

Construction & Repair

I had taken my laptop in to get the screen replaced, I gave them a screen I bought that's had made sure was for my laptop model, took them a few days to fix it and when I got it the hard drive was dead, the screen wasn't placed right and is slightly loose, and it flickers constantly, there's a screw missing from the case. I took it back a few days later and they said they couldn't do anything about it. About 2 months after that I powered up the laptop, the screen flashed really bright and a long crack appeared on it. Laptop is an HP G71 449W


Company: Geek Squad
Country: USA
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