Servpro
ServPro of Manistee, Ludington and Cadillac repairs/walking off the job when confronted about using inferior replacements

It has been a six month nightmare with this company. I had a flood Dec 3. I sat in a motel for 2 mos over the holidays while they did nothing. They got busy one wk before my insurance ran out. They lost my beaufiful living room mirror, broke figurines, a china platter, and a cannister. They did pay for the items. The paint job was atrocious. I washed paint off the wall that they continued to insist they pained the walls twice, yet, I was wiping a dirty mark off the wall and wiped the paint right off the wall. They did paint touch-ups 4X. Some places never got painted, so if they painted the walls twice, how did these places get missed 2X? They were ignoring a chandelier that needed replacing but had budgets $200 for it so I suppose that would have gone in their pocket if I had not insisted the chandelier be replaced. They ruined tiles at the entryway and tried to replace them with cheap commercail tiles rather than glossy ceramic tiles that were in the condo originally. When I confronted them about doing that, they sent a letter to my sister with a check and said I could never be pleased and they bailed on the job. They cut corners whenever possible, using cheap paint and buying a chandelier that was a floor model and when it was too big, couldn't take it back. They are horrible. I wouldn't recommend them to my worst enemy. Beware. They cut corners and nickel and dime you to death and are irresponsbile walking off the job and then blaming me saying they couldn't please me. Omg.

Company: Servpro
Country: USA

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