ProPlants.com
ProFlowers.com ProPlants.com - deceptive advertising, did not honor replacement
- 12-27-2012
- 13
I received a potted flower arrangement as a gift, called "Santa's Boots" for my infant daughter. The plant looked nothing like the picture on the website. No ceramic planter, one anemic flower, in a small cheap plastic utility pot. I called the toll free number and spoke with a woman by the name of "Sheila". At first, she wasn't going to send a replacement before Christmas. While on the phone, I looked up the company and found 59 complaints on the complaint, and told her what I found. She fumbled with her words, had no explanation for all the complaints. She put us on hold, the returned with an offer to replace the plant for delivery on 12/24.
The replacement arrangement, never came and neither did the e-mail confirmation she promised. Buyer Beware - this company pulled a classic bait and switch - the photo online looked beautiful - the plant that arrived looked nothing like it.
Company: ProPlants.com
Country: USA
Phone: 8885494014
Site: proplants.com