Hp
Never purchase HP product, simply because they won’t uphold their product

Computers & Services

I've a-7 week-old HP Pavilion pc the drive failed on. Named assistance plus they explained the drive failed. Our choices are give a charge card plus they deliver a brand new drive in my experience FOR ME PERSONALLY to displace or deliver a clear container for me personally to submit to some restoration service and fix—6 to 2 months transformation. I reported and was guaranteed telephone calls from the manager—never occurred. Ultimately got your hands on somebody plus they explained flat-out that they can support the guarantee part and nothing else. Never an apology for several my lost-work period or even the reality there item failed in 6 months and 4 days after purchase. Therefore my company involves a standstill simply because they won’t entertain any choice to get me-up and operating quicker than 6 to 2 months. Won't purchase another HP product actually, so that as a company advisor to get a fortune 500 organization I'll individually inform every business proprietor I understand not to buy an HP product simply because they won’t uphold their item.


Company: Hp
Country: USA
  <     >  

RELATED COMPLAINTS

Dennis W Monk
Lost of Recovery disk

Hp
Do not back up their warranties!

Hp
Drive replacement issue

Kiyoseki Flat Iron
Don't buy!

Asus laptop computer
Standing behind their repairs

Alfred Schmelz
Missing orde

Toshiba
Product Support

Joanriversgreathairday.com
I love the product but there has to be a better way to purchase

Toshiba
DVD/Optic drive

HP dv6000
Privacy breach and bad solution!