Walmart.com
Promised Delivery Dates

I needed this order before Christmas. I purchased this on 12/10. After I named Walmart on 12/13 at 2:32 pm and talked with Lucy, Walmart must of cancelled my purchase the moment I named them-and returned my money-back since the bundle was still in Chino, California on 12/13. Walmart stated that the projected shipping period of my bundle was on or before 12/21. After I followed it on 12/13, the shipping day modified to 12/29. I named Walmart on 12/14 and talked to Stacy, I told her my scenario advertisement they ought to of canceled my purchase. I actually donot want to buy that late! I could not think this. Now-not just I wont get my childis Holiday provide promptly to enjoy a memorable event, but I am out-of $466.66 togo out and obtain them an upgraded present. I actually donot have an additional $500 to invest on items. Thanks Walmart for destroying Holiday to 2 fantastic kids that properly deserve a great Holiday this season because of the proven fact that both parents are unemployed and that I am handicapped having a back infection. When the shipping day modifications to some later day since itis likely to Hawaii, then this will be the duty of the organization, not the customer, to see the consumer specifically for the holiday season. Walmart needs to organize with Fedex Smartpost and obtain this shipping times squared away before encouraging the customer the estimated shipping day. This can be a primary representation of the support and also the individuals who represent the corporation (Walmart.com). It appears tome that client satisfaction and close focus on depth isn't essential as well as in substance. I'll not suggest Walmart.com to anybody and just need 100% of my return back ASAP. I'll connect my expertise to additional customers once they inquirer about Walmart.com. Really disappointed and incredibly dissatisfied client!

Company: Walmart.com
Country: USA

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