Acer America Corporation
Poor service
- 09-25-2011
- 19
Bought a Lap-Top - Acer Want from Acer last year after significantly less than 9 weeks, the computer-security program ceased operating, I'd difficulties publishing ducuments, as their endured a remove using the models. After buying 3 individual models I recognize the issue was the computer. I've legitimate antivirus application on my pc. Additionally, utilizing the power engineering was challenging since the recover element was lacking.
I sent the compter to Acer Repair Center in Temple TX. They need $199, though my program is under warranty. They delivered my program back again to me after I got problem using their neglect of my guarantee. Once they delivered it, I'd lost screws from my pc. It seems as though they exposed it, and declined to mess the screws back to my pc. It's been challenging to achieve a live agent, so when requesting help to get a item under guarantee, they would like to ask you for before addressing any concerns. Exactly what a rip-off and incredibly bad customer support. I recommend considering others i.E. Horsepower.
Company: Acer America Corporation
Country: USA