NetGear
Unable to log onto website - wireless route

Computers & Services

I have been unable to get onto the routerlogin.net website in order to adjust the settings of my router.

I was able to reset to factory settings at routerlogon.com, then told to click onto routerlogon.net for security settings etc, but no go.

I tried using the ip addy:
192.168.0.1 & 192.168.1.1

Everything i do i continue to get this message:
401 Unauthorized
Access to this resource is denied; your client has not supplied the correct authentication.

How can i get my router to work when i can't get to the website?!?

This has only begun to happen the last few months, I couldnt find a way to contact netgear for support.

Please help!

If i have to get a new router it willnot be netgear if i cannot get some assistance.

Thanks for your time.

Deneen Frye
deneenfrye@yahoo.com
router: wgr614


Company: NetGear
Country: USA
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