Netgear N600 router, WNDR3700v2
Bad support

Fresh highspeed modem held falling link with my notebook utilizing the 5Ghz route. I called tech help on Sunday, May 14 and talked at length concerning the issue to some technology. They begin every phone providing their identification range quickly, subsequently verify your callback number and mail. I'd this data in a prior "situation" from installation issues. After about fifteen minutes, the telephone went dead. After I didnot obtain a call-back or a contact, I determined the technology hung-up on me, possibly since he didnot understand how to resolve the issue. On May 15 I named again and told the technology that responded what had occurred your day before. There is no report of the prior phone, confirming what I'd thought. The technology on May 15th stated I really could contact Customer Support (same 888 quantity and choose choice 3) to create a criticism. They'd have the ability to find my earlier phone to determine who I'd talked with. Nevertheless when I picked the client service choice, there is no voice-mail option for grievances, or for any general-purpose (simply RMAs, impending revenue, as well as for-charge techsupport). Exactly what a bit of sh*t organization!

Company: Netgear N600 router, WNDR3700v2
Country: USA
State: Washington

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