RoadRunner Internet/Time Warner
Ad customer service/intermitent Internet conenction

I've been having difficulty with my web connection for some weeks now.in the beginning I believed it was the current weather and handled it, however for the final week (the ideal is all eliminated) I've nevertheless been having issues plus they are getting worse.in the beginning I had been informed it had been my modem, and so I went and purchased a brand new one, however the issues remain. After a number of days and telephone calls, the technicians have all be excellent, using the exclusion of present day technology, I ultimately let them know in the future and provide me a brand new device. They did, it worked good that night but today I again have link problems. (every time in the earlier problems I've unhooked my modem to obtain a link with no avail.) The technology begins showing me that I have to comprehend my gear which it's my modem that's evoking the problem. I informed her that it can not be since it does the same even when I disconnect the modem which a buddy outside who not need a modem is getting the same problems, she stated that ISIS my modem and that I simply hardly understand about these specific things the modem may get a sign from my vcr and that's why the bond fails. We suggested backwards and forwards some time and he or she said I have to disconnect the modem and he or she may check the connection I informed her I had been fed up with screening the bond, I actually donot understand other people that's an issue using their web due to their modem that has another company. I informed her I'd instead look for a supplier who'd solve the problem and he or she hung-up on me. I truly do not wish to discover another supplier, but this really is absurd! Anything must be achieved, I'm clearly not the only real individual in the region having this issue. I do want to keep in touch with my regional company but I can not, the neighborhood quantity routs me towards the technology point. It is definitely better in order to contact the local workplace subsequently many people who understands how far-away that contemplate you simply yet another individual they've to cope with. I'm simply at the conclusion of my string and would really like a conclusive solution since I obtain a diverse one with each technology I consult with.

Company: RoadRunner Internet/Time Warner
Country: USA
State: California
City: Susanville

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