Dell
Warranty promised new replacements but sent refurbished products

Dell reps offer customers a warranty for their products. We bought pc's and lap tops. They told us any problem what so ever we will replace your product with a new one. New one my foot. They replace parts and products with refurbished products. We asked them tell me what refurbished is they don't answer. We tell them it is parts and products that have been repaired right. They still don't answer and repeat "we will send a tech..." blah blah blah. In other words take it or it sucks for you we took your money sucker! Do not get warranty!

Company: Dell
Country: USA

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