Hp
Their tech support team steered me to the Mac

Lately bought a fresh HP pc and instantly experienced difficulty using the disk drive. I called their help-line, accepting somebody might guide me through the troubleshooting procedure. They held me about the telephone for 2 hours (this, despite my recommending that it may be greater easily simply take it back and trade it under guarantee) and held changing me backwards and forwards between providers. The outcome was my asking to consult with a supervisor, instead of be placed on store again. Once the supervisor did get, he essentially screamed at me. I am not really feeding. He lifted his speech nearly instantly and mentioned when I had been having this type of challenging period with my pc, then possibly I ought to "return to utilizing a pen".

I finally put on him. The outcome was that I delivered that pc to Bestbuy (where I had been handled really pretty, I would include) and bought a Mac to get a small extra cash.

Our only reward for horsepower is the fact that their tech-support group steered me towards the Mac. Excellent work, men!

Company: Hp
Country: USA
Site: hp.com

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