Toshiba lap top
Poor Customer Service & Sales

We bought two Toshiba Tecra A11 notebooks from Toshiba within the telephone. While talking to the sales consultant she didn't advise us the preconfigured laptop didn't include Workplace Skilled but merely a 60-day trial edition. She didn't actually provide it to be bought. She also informed us they could be shipping out our notebooks within the next two times becuase we'd created the very first cargo cutoff. It had been essential for us to receive them promptly because of business travel requirements. 8 weeks later we received the notebooks after which to discover that it just has got the test edition of Microsoft Office Skilled rather than the full-version like we thought that it did. We approached and talked using the Customer Support Supervisor called Kaloni whom all she might do was record our criticism and never support us. She stated she was the most effective of the line-in regards to talking to anybody higher-up. She stated we're able to create corporate but Toshiba wouldn't do something to help us which we'd have to contact Microsoft to buy the program!!! We are able to buy it from Toshiba however they evidently do not need individuals to purchase issues from their website because they do not let you know that you're ready to!!! We shall never puchase from Toshiba again and certainly will alert everybody we all know to not buy from their website because they won't receive any assistance that's useful!!

Company: Toshiba lap top
Country: USA

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