Hewlett-Packard / Deskjet
Worst customer service I've experienced in my 54 years

Computers & Services

Omg!!! I guarantee I'm likely to discover every site/blog humanly possible to allow different customers realize that horsepower has got the TOUGHEST customer support I Have experienced in my own 54 years.

Six-month-old all in-one printer t/six weeks left on guarantee burns out - wont turn on and burning odor. Phone horsepower, get increased to chef on every phone having a guarantee to contact at xx: xx am/pm. HASN'T occurred. Everyday calls, everyday guarantees. Last call under some pressure the tech-support guaranteed together with his status as security they might call. Status mustn't have now been worth that much. Next tried contacting to increase the chances of having a solution. Poor enough I can not realize a term the telephone help claims before 3rd or 4th repeat, however the mail response from horsepower is such seriously-highlighted broken Language that people continue to be attempting to determine was we're being requested to complete.

MAIN POINT HERE: After numerous HP notebooks, pc, models, cameras, I'll NEVER buy horsepower again. I'll also utilize actually community I've open to reveal my criminally-irresponsible encounter with additional customers to permit them to create informed choices.


Company: Hewlett-Packard / Deskjet
Country: USA
Site: hp.com
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