Walmart
HP Laptop Care Plan Repairs Failed Four Times

I was gifted an HP laptop and a 2year product care plan from wal-mart.

Well I had the product from the end of March to around September. The plan kicked in late march. This is a terrible warranty they contract to repair centers that can't repair your product their service centers also don't listen or double check, run the proper diagnostics send proper replacement parts" which melt inside your machine". Sure it is easy to call in and place a service order But I had Four separate cases where my product returned as damaged as before not fix or they couldn't replicate the problem. Then I had to send my belongings in to the center.

These cases took up to two months to get threw. I even talked with a Manager that said they would have the problem looked at which never happened when it was shipped it was a waste of my time. So before it becomes a waste of your time really think about the HP, Dell, ext extended plan by calling them.

At this point my care factor is very low for buying things from wal-mart also for anyone that fights on wal-mart behalf my care factor to hear you isn't there I REALLY don't care. This is just a review on what they sell.

I got a reimbursement but it was after calling in so many times the plans not worth the stress that comes with it. If you did buy it and got reimbursed good for you I bought a upgrade to my old laptop.

Http://www.mediafly.com/Podcasts/Episodes/Episode_13_The_WalMart_Product_Care_Plan

Now I found this online its dated 2007 but i really doubt that it has changed at all.

Company: Walmart
Country: USA

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