ASUS Computer International
No Service, No Repay even after 8 months after complaint..!

Dear Sir / Madam,
I bought an ASUS Laptop - UL80V on 05/25 through BUY.com and the product was shipped by ADORAMA.com for $734.99. This product has 2 Years Global Warranty.

The Laptop's keyboard is defective and I also found online that it's a product bug. I called ASUS customer care for returning this laptop as its NEW & DEFEVTIVE, ASUS Customer care said that it cannot be returned as the orders have 14 days return policy even though I received the online product after weeks...

ASUS advertises that this Laptop battery lasts for 12 hours without need to charge again... But It wasn't lasting even for 3 hours.

Finally on 2nd week of December ASUS sent me an RMA label for sending the laptop to service center for repair... I have already bought another ACER laptop & have a DELL laptop for my use...

Original RMA # EF0C1294 (I received with the service details but not found it their database)
New RMA # USPT0C1327
C/N: 864-001A
S/N: A2N0AS064041067
P/N: 90NYEA724D1121VT950Y
DATE: 12/21
Customer Name: ARUN PRAKASH DHAVAMANI
ASUS Service: ASUSTEK COMPUTER INC.

Company: ASUS Computer International
Country: USA
Address: 24305, Town Center Drive
Phone: 510818487751073937
Site: usa.asus.com

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