Geek Squad
Customer Service

I required in a notebook for fix on the Saturday and was educated that it'd need to be delivered to service-center for repairs which should consider about 1 week. Went online to check on standing on Friday (5 nights later) also it confirmed that the estimation was impending which I ought to contact nearby shop to agree repairs. I named the shop with no one there knew something. The very best they might do was advise me that I'd be approached from the service-center for acceptance which it usually required about fourteen days, not just one week when I was informed initially. After I requested to get a telephone number to ensure that I really could contact the service-center individually and provide the acceptance for that repairs I had been informed they did not have several.

On Friday, six-days following the fall off evening, I was informed the service-center had attempted to make contact with me on Thursday, anything I had beennot informed after I named on Thursday, and they had left me a note on my voicemail. I never received any communications in the service-center whatsoever. Named back on Sunday and nothing had transformed and so I determined enough is sufficient simply deliver my notebook back and that I may allow somebody nearby focus on it. Discuss some real bad customer support. I'll make certain and obtain the term around to all I interact with.

Company: Geek Squad
Country: USA
State: Texas
City: Victoria

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