Dell
Terrible experience

I had a perfect credit. One that would have allowed me to get a house if I wanted, but in 2003 I wasn't ready. Now I have a wife and want to get the things needed to start a family and because of the misunderstanding between DELL and my friend I am being attacked with daily phone calls, and the constant sending of letters wanting to collect money.in may a friend of mine stopped at my house he was carrying a magazine from Dell. He asked to use my house phone, because at the time he had no personal phone for himself. With my ok he then proceeded to making the phone call to DELL, setting up everything he needed to, but when it came to the delivery address, he was in the moving porocess, so he basically had none to give them.

He asked if they could ship it to my address, and they said ok so he then came to me and once more asked a favor - for me to simply give them my address for them to ship his computer to, and as a friend I did. Only to find out when the computer arrived that the statement not only came to my address, but also that it had my name and information, which they must have retrieved through the house number that was in my name.

I called up DELL when he came to pick up the computer, and they told me to call customer service who would make the necessary changes, but they never did. For over four years I have been trying, and they have the recording to prove so, and yet to this day they will not take it out of my name. My name is being reported to collection, and they have caused a great infringement on my credit. I really don't know what else to do to clear my name. This is a serious cry for help. I would like to expose the unfair acts being made towards my credit and myself, and hopefully put this to an end. It needs to stop now, and until they are exposed it will not, and I guarantee that there are others facinbg the same situations that I am.

So please, if there is any possible way to stop this, I am asking you for help. I made efforts to bring them to court but I can not afford a lawyer, so please help me.

Company: Dell
Country: USA
Site: dell.com

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