Cutterpros.com
Horrible product and company

We requested a cutterpros.com vinyl cutter.

The very first thing we observed is the fact that the girl who replies the telephone appears to be on medicines for the reason that she speaks so quick and it is therefore hyper you can't keep on a discussion together with her. The organization could be well-served to eliminate her, or even for her, perhaps we're able to have exercised the issues. I informed her atleast 10 occasions she's to decelerate, but obviously she didn’t.

The cutter showed up, we hooked everything up, mounted the software (inadequate application) and nothing worked. We caused this super lady for more than 6 hours attempting to ensure it is function plus they ultimately explained "You've to get rid of other application using the PC". That looked fairly ridiculous particularly nowhere did they state their cutter required a passionate computer. We stated no cheers, and stated we desired to simply return it.

Cheers once the issues actually began.

I purchased the cutter within the telephone, in those days this same woman explained, " it's 100% guaranteed".

Once The cutter didn’t function, I informed her deliver a phone label to choose it-up. She subsequently delivered me a full page on the web site with return guidelines. Their issue is I didn’t purchase it online and he or she cant include rules after. I informed her, deliver a phone label or I'm likely to toss it away. I named American Express and ended the cost. I wrote them many times informing them I did so a charge-back and also to deliver a phone label or I'd get rid of the garbage cutter. It's now been a couple weeks and that I get nothing from them. I didn’t need to purchase it since I invest an obscene quantity on my AMEX every moth they instantly charge-back the purchase with no issues. Therefore, the cutter and components still stay here. I didn’t purchase them, they don't choose it-up and that I will undoubtedly be tossing it within the garbage soon.

I'd prevent the corporation like swineflu! They really should fire this very super, non-listening, chain-smoking salesperson. They understand who she's, there's you should not mention her title. Additionally they have to choose yup this cutter currently. When they had simply completed that, I don’t believe I'd be making the effort to create this.

Prevent cutterpros.com no matter what!

Company: Cutterpros.com
Country: USA
State: California

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