Ailenware Laptop m15x-R1
Laptop broken out of the box

Notebook arrived damaged. After charging I unplugged to pc and also the volume-control went nuts. I started to change itself down and up at-will every 5-10 seconds. Then your pc might turn off for no obvious cause or it'd simply freeze-up totally.

After I visited the tech-support section of Ailenware a number of other everyone was worrying about these issues. For that volumne control concern in particulare the technology had answered to many clients with we-don't understand of the means to fix this issue, they might move the matter on, plus they might return to them once they had a solutio. Which was 10 weeks ago.

I decided that used to donot wish to danger needing to deliver my pc backwards and forwards for them for repairs (like many more on the site were as well as their computers were still broken). I chose to simply return it. I had been surprised to understand they were likely to cost me a restocking charge on the damaged pc. I attempted to describe the problem however the termination repetition did not appear to treatment. After I requested to talk to his employer. He explained he was the most effective. I agrued together and he relented saying there have been others above him but they would not be prepared to speak with me. He declined to move me to another person. Therefore, I'm getting charged a restocking charge to get a DAMAGED notebook.

I'd prefer to alert other potential prospects of Ailenware to appear elsewhere. There are lots of additional computer businesses available who really repair their pc problem and also have great customer support.

Company: Ailenware Laptop m15x-R1
Country: USA
State: Florida
City: Miami

  <     >