Computer Warehouse
Bad service

Computer Warehouse, in Provo, UT, has really competative rates and prepared sales team. Nevertheless, I've had two really damaging encounters with this particular shop. The very first scenario was a few years back (sorry, I actually donot have an account quantity) after I bought a Matrox Rainbow Runner Business video-capture add on card for that Matrox Mystique 220 movie PCI card. The container was shrink-wrapped and also the cost was exemplary (about $50 significantly less than other shops online or producer). It had been an older discontinued card since the Marvel G200 and also the Range Runner G video-capture card have been recently launched. And so I was enthusiastic in order not to just discover the card in-stock but actually in a great cost ($200). Nevertheless, after I got home and exposed the covered container, I came across the driver Disc have been exposed and was lacking. Ok, no major package, I'll simply obtain the most recent people in the Matrox site. It was not till I'd mounted the child card that I came across the unique video input/result "octopus" wire that attaches in to the custom VGA design interface about the movie card was lacking. I returned to Computer Factory plus they explained that it did not include the card but must have include my video card. No such wire included my Aura VGA card; but I named Matrox simply to verify this plus they stated the wire is delivered using the add on card I'd just bought. I delivered to CW and insisted they trade them for another covered container on the rack. This time around I popped the container within the shop and also the Disc have been exposed and wire for the reason that container was also absent. It had been the final one they'd in-stock. They did provide to return the card for top dollar; but Matrox customer care had informed me in my own last telephone discussion they might deliver me the unique wire free of charge when the store wasn't ready to assist me. Matrox delivered the wire also it came a couple of days later.

Another expertise at CW was after I bought a brand new Pentium motherboard to displace one which had died in my own pc. Given, used to donot wish to place lots of cash into a classic program and purchased their cheapest motherboard, but quickly discovered a genuine issue with looking for SIMMs which were suitable for the panel. These were regular 72 pin SIMMs however the panel wouldn't actually ARTICLE. I eventually did look for a bit of Memory at Fragrance Pcs (an excellent shop) that worked however unearthed that the built-in Hardware slots were non standard and wouldn't use my Dazzle DVC USB MPEG encoder. I wound up returning the motherboard and purchased one at Fragrance Pcs instead. Again, Computer Factory was willing to return the merchandise.

Therefore, Computer Factoryis customer support is great as well as their individuals are aware; however many of they items are poor plus they evidently repackage delivered items to become offered as new.

Company: Computer Warehouse
Country: USA
Site: computerwarehouse.com

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