Dell Inc
Talked to 7 people before helped - Keyboard

This is the worse service from compny tht i've ever hd. I'm typing with my new keybord tht is defective.

Ll I ws trying to do is get replcement.
The letters 1qaz (using on screen keybord thru Accessibility on my computer to give the defective letters). It took 1 hr and 15 min for them to authorize a replacement. Everything I use is Dell, but no more. Was getting ready to order a new computer from them until this experience.

Company: Dell Inc
Country: USA

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