HP ES47 Internal SDLT Tape Drive
Lack of response
- 02-02-2007
- 4
It took Hewlett Packard over 6 hours to replace a tape drive. Most of the time was being spent telling the same person two or three times the same information. Finally we got someone to come in and look at the problem.
Company: HP ES47 Internal SDLT Tape Drive
Country: USA