Hewlett-Packard
Slate tablet apps cannot be removed and support calls woke me early

Computers & Services

I have been working with a HP tech (???...) 4-5-6 hours, I've lost track to fix my Slate Tablet. I down load an app. It works on wifi but not off line.in her efforts to fix this with her directions I downloaded three more apps (they were just examples, I didn't want them). Afterwards I (and her) couldn't de-download them. Two of them show up on the "my books" menu. The third one does not show at all anywhere, I even gave "buy" info even though it was free. She cannot fix this.
My second complaint is waking me up. One morning at 6:30 AM, the next day at 6:50 AM. She had to call me back but at a later time. We did establish I was in Pacific Standard Time. The calls were from Georgia, 678-288-0226. Both times waking me up and not leaving any voice mail.
I tried calling HP but they wouldn't connect me to a manager. Everyone I talked to had a foreign accent and I could not understand them


Company: Hewlett-Packard
Country: USA
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