Ideeli
Never sends what you order/terrible customer service

I applied to look at Ideeli a great deal but started to get sick and tired of repeatedly obtaining delivered the incorrect products. I'd get incorrect dimensions, incorrect shades, and occasionally items which are different from what I requested—and occasionally items which were really broken (spots, releases, clearly absent beadwork, etc). I am unsure if this can be a result of whichever theeir delivery methods are, i.E. Perhaps their program enables large misconceptions between i deeli and also the merchant—or possibly they don't carefully examine their results after which re ship broken products—have no idea! However it surely got to the purpose that of each 3 purchases — 2 had problems. Results consider PERMANENTLY to procedure and occasionally you've to make contact with customer support to really get your cash back. I came across that I'd to frequently contact customer support live aid that was usually a discomfort since they're therefore rude and certainly will never assist you—they usually declare that they've to send your condition to some division which never gets back again to you. You-can't contact anybody since no body accumulates the telephones—you've to depart a note—which never gets delivered. And on e-mail—they do not actually study your issue—they provide you with these processed reactions that never answer your issue. It had been difficult to quit Ideeli simply because they have bargains—but I am so much happier with no trouble—I cannot think they're running a business provided how they handle clients.

Company: Ideeli
Country: USA

  <     >