Ross Dress For Less
BAD customer service

Nowadays I had been in the Ross shop in Moscow, California. I'd my acquisitions and was proceeding to get a fast check-out after I went my charge card through also it did undergo. Not a problem with my card as was proven soon after in a regional shop. The checker stated run it again, that we did. After 3 more repeats of the with no motion, the supervisor arrived as well as for another 10 moments of waiting there is however no-go using their program. I tried creating a check. The machine might place it through both. I requested the worker when the costs might undergo and he or she claimed no, not if your bill is not released. After waiting 15-20 minutes, we ultimately quit, abandoned our product and quit the shoreline, guaranteed that number costs might undergo to CREDIT.

Whenever we arrived home, I came across 5 costs, all for that same quantity on our CREDIT bill. I called the shop. The supervisor had left. The sales affiliate named him and he did call-back on his way house. Nonetheless he declined to assist me by any means before day, was still angry that people had wandered out (after 20 minute. Of standing there and operating our charge card five times for nothing!) without the item. And he hung-up on me after I stated that we'd been lied to that particular the costs wouldn't undergo. I've never obtained not only bad customer support but disrespectful insufficient support without any respect whatsoever for that clientis period, comfort and consideration security.

Buyer beware at Ross Stores

Company: Ross Dress For Less
Country: USA
State: Idaho
City: Moscow

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