Columbia Jacket
No refund after package was not delivered

On 12 Jan I requested a coat out of this site. It delivered 24 hours later. I am an active duty military associate that's positioned over-seas. The bundle was delivered via USPS and wasn't monitored by the corporation. They stated they don't monitor deals to FPO/APO addresses, that will be wherever it had been delivered. They gathered my $189, delivered the bundle and that I never received it. I have named them repeatedly and submitted a using the Better Business Office, which went nowhere. I had been informed they wont return my cash till I deliver them back the coat. I have never acquired it, and its own been over per month because it delivered. I have appeared online at numerous sites and also have observed a large number of comparable tales from different customers comparable organization. They all-state the client support divisions declined to assist them, and described exactly the same title numerous occasions. Patty, the Client Support supervisor, that will be who I handled and essentially mentioned she cannot and wont do something. Therefore, below I stay without any coat plus they have my income. I am still attempting to work out how the BBB simply shut the situation. I had been ready to obtain the vice-presidents title and certainly will make an effort to contact him. Not necessarily sure what else to complete since I haveam offshore which compounds the issue. The Client Service Supervisor ought to be changed with somebody that'll get the job done and really solve problems in the place of producing them into worse people.

Company: Columbia Jacket
Country: USA
State: Colorado
City: Buena Vista
Site: rockymountaintrail.com

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