Sahalie
Horrible customer service

Proceed with caution! This company is horrible to do business with. I ordered my items (which were all listed in stock) over a week ago and paid extra for expedited shipping. Not only has my "expedited" shipping time come and gone, apparently the order still has not left the warehouse. That's what I was told at the end of last week... Since then I am unable to get through on the phone lines at all. There is a recorded message that they are unable to help me due to the high call volume.

So, they have my money and I have nothing. Who knows if or when the product will ever show up. I am kicking myself. Should have done some research before buying from a company I've never used before. Beware, the website and the catalog are glossy and professional. The reality is quite a different story.

I am filing a complaint with the Better Business Bureau and urge anyone else having problems to do the same.

Company: Sahalie
Country: USA
Site: sahalie.com

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