Newport News
Refund issue

This really is horrible rip-off organization!

This is exactly what I delivered to BBB:

I put the purchase with Newport News 10/21. I obtained the purchase 1 week later 10/31.11/14 the purchase was delivered to Newport information with UPS shipping verification: 1Z023Y249026565220. The shipping time is 11/21. I've been awaiting reimbursement to my charge card since that time. I've approached Newport information 12/16 plus they established the order was obtained and also the reimbursement amount won't be attributed back again to my charge card since I owe them cash for many valuable purchase. I don't possess them anything for almost any valuable purchase. I did positioned the purchase previously nevertheless I never obtained it plus they couldn't adjust that I did so. They stated that the bundle was fallen at my door nevertheless used to do not receive it. So the state was submitted and that I was acknowledged back again to my charge card. I don't believe anybody must purchase anything they don't get. However Newport information maintain that quantity being an exceptional stability on my account together.

Their plan:

"Satisfaction Guarantee

If you should be not totally pleased with your purchase, merely return them (s) within their unique situation to get a quick trade or reimbursement. Product delivered after 60 times may get a gift-card to use to potential acquisitions." This bundle was delivered within 3O times using the verification from advantages and from Newport Media nonetheless they declined to credit my charge card because of some exceptional balance. I submitted challenge using the credit company. Newport information can't and really should not bill me for something which was delivered or for something which wasn't obtained.

Company: Newport News
Country: USA
State: Virginia
City: Hamptom

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