Gap
Horribly rude customer service

I named the Space customer support after I needed to obtain a cost modification on the bit of apparel inside the 2 weeks they permit you to achieve this. The client support lady about the telephone was rude to claim that my request a cost modification was away from 2 weeks when actually it had been not, which makes it seem like she was carrying out a 'courtesy' benefit for me personally for altering the cost after I was really eligible for it by getting it-up for them within 2 weeks of purchase. She also had the nerve to demand that I ought to contact or email the organization within 2 weeks of my purchase. I informed her I'd e mailed them inside the 2 weeks, which I had been following-up on my request by calling. She stated I ought to have named inside the 2 weeks to check out up. I informed her that I'd not gotten an email answer my modification demand, which 2 weeks had passed since that time, and that I was today calling them to check out up. She stated I ought to have nevertheless attempted to contact inside the 2 weeks. I informed her when I'd created an email about the 14th evening, and never obtained a reply, I'd have experienced no method to contact within 2 weeks while awaiting a reply. She didn't understand why stage. She'd an extremely rude and eager personality, and didn't comprehend or take the purpose I'd created, and attempted to demand I ought to usually attempt to contact them in addition to follow-up within 2 weeks. Since I have was getting nowhere, I requested that she merely create the cost change. She'dnot ignore it, and stated in a whiny style, 'I currently did that, but I am attempting to let you know that you ought to have named us within 2 weeks to obtain the cost modification!' What an impolite, impertinent and argumentative fool of the customer support representative. People like her shouldn't irritate and badger clients with rude nonsense and really pay attention to the purpose the clients create for them. She shouldn't have operated such as this and really should not maintain this type of customer support placement to start with. It had been an entirely frustrating deal simply to obtain a cost modification from the holier-than-thou and argumentative Space worker, making me not need to cope with buying from their website again and also have to cope with such assholes. Be informed of such individuals in the Space!

Company: Gap
Country: USA
State: New York
City: Schenectady
Site: gap.com

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