CarRentals.com
Overcharged by FOUR TIMES the quoted amount!
- 11-28-2012
- 31
I booked a rental car with CarRentals.com on 11/4 for our visit to South Africa. I needed the car for a week and the quoted price for the type car I chose was $77.91.
With the rental, taxes and fees and insurance policy, I ended up paying $255.30. But that was merely the start! Upon arriving in Durban the Dollar Car agency had the booking information but charged our credit card $189.91 for - we were told - was a refundable deposit. Then after returning the car - actually after returning to the States - Dollar charged us an additional $46.80.
I have not received ANY explanation of these charges either by Dollar or CarRentals.com. This car rental cost us a total of $492.01!
Company: CarRentals.com
Country: USA
Site: carentals.com