Passport Motors
Sold me "accident free" car that had been in an accident

Do not use! True story...

I purchased a $25k car that was carfax approved and "accident free, clean, beautiful and spotless" from Passport Motors. They recommended the shipping company, money wired, the deal was done.

I get a call from their recommended shipping company that the dealership was threating to call the police because he indicated in his pre-shipment paperwork that there are multiple scratches and dents on the car. They demanded those reports be taken out. I had to call the dealer to request every reported scratch and dent be photographed and sent to me. Shockingly, the email I received contained 16 photos of issues. According to the delivery company, they immediately took the car off site and were gone for 2 hours to do some last minute fixes. This car was already purchased, I was screwed, but this was the least of my problems.

I received my car and immediately notice that the rear bumper was an aftermarket product, which was installed poorly and was painted poorly. The trunk is full of broken glass, which I cleaned out, but it fills up everytime I drive the car due to the fact that it is pouring out of the top of the trunk.

Does this sound like the "accident free, clean, beautiful and spotless" car they promised me?

For the record, I have tried multiple times to work through these problems with Passport Motors, they refuse and say they were not aware of these issues.

Their cars may be 1-2k less than another dealership, but that is not worth what I am going through with this car.

Company: Passport Motors
Country: USA
State: Texas
City: Plano
Address: 3953 N. Central Expwy
Site: passportmotors.com

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