Automax Hyundai
Did more than routine maintenance and did not ask approval

I took my Hyundai Accent in for routine 15K maintenance, expecting to have an oil change and basic stuff. When they said it would be a little more since they rotated the tires, I was basically okay with that but a bit disconcerted that they hadn t discussed that with me. What really pissed me off is that they did a full fuel system flush and clean out WITHOUT asking me.

I was willing to take it as part of my fault that I didn't ask, but they didn t run down the list of services either. But I checked the Hyundai website and it is not a routine service for 15K miles... So I ended up paying $184 when I was expecting a bill of about $50.

On top of this, I tried to make an appointment online and was supposed to get some sort of confirmation and never heard anything from them.

And even better, it took 3 hours to get my car back.

Company: Automax Hyundai
Country: USA
State: Texas
City: Killeen
Address: 3301 E Central Texas Expressway
Phone: 2545260511

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