Shine Time Auto Detailing - Mississauga
Worst Customer Service Experience Eve

Shine-time sells auto-detailing deals through coupon sites. They have the worst customer service I have ever experienced. I booked an appointment, they did not show up. I booked another, arrived and was told I'd have to wait an additional 2 hours to have my car done.

The owners are deceitful, compulsive liars: one told me the reason they did not show up for my appointment is because they were waiting for me at their other location (but I went to both and no one was there); the other told me it was his partner's fault and I never should have been booked at this time, one told me one price; the other told me $20 more for the same service. They were shifty, untrustworthy, disorganized and shady.

I think their whole business is a scam: you pay between $25 and $40 for a "groupon/coupon" car detailing deal. The "Actual Price" on each deal is arbitrarily set by them (as high as $285... For car detailing?!) because when you bring your car in, they take your coupon and then collect the tax on the Actual Price (so basically they pocket that tax money). Everyone gets the same "car wash" despite different Actual Value deals.

I witnessed two other customers dealing with the same terrible service as I received. One woman totally lost it.

I just found this consumer complaints site and saw reviews from 2009. I wish I had checked this first. Do not buy one of these deals no matter how much you need your car cleaned. Go somewhere else!

Company: Shine Time Auto Detailing - Mississauga
Country: USA
State: Ontario
City: Mississauga
Address: 5555 Kennedy - Mississauga & 1170 Eglinton
Phone: 64730252426

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