Gibraltar Quick Lube
Extremely dishonest employees with crooked manage

I went there for a regular oil change on my Chevy Cobalt which costs 30 some dollars because of supposedly a special oil filter. Needless to say, I ended paying over $60 for an oil change and that's not the worst part.

The worst part was that they sold me synthetic oil out of the bottles which was not synthetic at all. I watched them pour the bottles that were already opened (not sealed) without them noticing me watching. At the time I asked to purchase a quart of that synthetic to keep for later but they said they ran out, I saw a few left on the shelf so they had some but they lied to me because they didn't want me to find out their deception. I told them about it with the shop manager standing right there (I think his name was Rico) and they all denied it and they called me a liar and to leave the shop.

When I got home, my dad checked the oil filter (because he heard that they don't change oil filters most of the time) and sure enough it wasn't changed. So, i got ripped off on the oil and the filter upcharge.

Later that day, we went there me and my dad to complain. We asked the employees to talk to the manager and they said that he wasn't there. When the manager saw us pulling up, he hid in the office at first then he hurried up and got in his car and left.

Later on that day we informed the police about their fraudulent and deceptive activities and they said that they had numerous complaints about the place and they are following up. My advice to every one thinking of going there... Do not... Do not... Do not... Unless you want to be ripped off.

Company: Gibraltar Quick Lube
Country: USA
State: Michigan
City: BROWNSTOWN TWP
Address: 20571 GIBRALTAR RD
Phone: 3133628480

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