Exxon Pit Stop
Refused return

Cars & Transport

I've many issues about Pit-Stop shop #565 in Virginia Beach. This shop is badly handled generally. Nowadays, my vehicle filled-up with 11 women of gasoline and included the Luxurious Carwash for one more $8. The bill that published out was totally empty and that I needed to walk-in to obtain the vehicle wash signal. The lady in the table was not friendly, and hardly mentioned a term. Her name was Michelle. I realized that no soap at-all arrived throughout the wash cycle and went through the vehicle wash. I acquired out and looked over the vehicle and noticed that there is however free dust throughout it after I ripped from the car-wash. I strolled back to this period spoke to some clerk and the shop. I discussed that I believed soap had been go out of by the vehicle wash. She strolled out to check out the vehicle wash and explained they'd been having issues using the vehicle wash. I confirmed her the dirt on my vehicle while she delivered. She called the supervisor, Fran Chambron, and told him that my vehicle was still filthy and that there is no soap appearing out of the vehicle wash. He informed her that she might just provide another carwash to me.

I asked what great another car-wash would dome if there is no soap. I informed her I needed my $8 returned and he or she stated that her supervisor would not let it. I requested to speak about the telephone to him and he or she stated he'dnot speak with me. She explained he'd enter connection with me and got my title. When was requested by me, and he or she stated she did not understand.

This area is near my home and that I want to utilize it as my normal gasoline station, but my spouse and that I have now been badly handled there on many events. They're frequently sold-out on several products (popis out-of syrup, delivery models out-of printer, no snow, no water within the screen washer tanks within the garbage containers, etc), and also the team is unfavorable and highlighting on flat-out rude. Today I'm declined a reimbursement despite the fact that the worker confirmed the car-wash worked.

I will state that I seldom take some time to settle a, however in this situation I'm fairly furious about how exactly I've been handled by this area. Make certain and I'm likely to boycott this area all my neighbors notice about my knowledge.


Company: Exxon Pit Stop
Country: USA
State: Virginia
City: Virginia Beach
Site: pitpassrewards.com
  <     >  

RELATED COMPLAINTS

Exxon Station
Stole from me

Exxon Mobil
Steals Cash when Car Wash Fails

Exxon Mobil
False advertising

Exxon Pit Stop
Refused refund for broken car wash

In & Out Carwash
Damaged my vehicle

Stoneridge Car Wash
Horrible service and rip off

Shell Gas Station
Gas overflow

Royal Palm Car Wash
$5 Car Wash - $500 Scratch

Royal Palm Car Wash - Palmetto
$5 Car Wash - $500 Damage

Car Wash
Damage