Certegy
Declined check

My son went to get diesel fuel to pick up a load of calves from our supplier, we wrote a check for $98.00 to pay fro fuel, (we had over 6000.00) dollars in the account. The check was declined by Certegy. I had to drive 24 miles to the gas station to pay cash for this transaction, since the check was declined. While my son was waitting on me the station attendent let another man fill up on the same pump, so he had to wait till i got there to clear up the register before he could pay for his fuel. I Have never been so angry before! They just daid call Cleregy and see if we can find out why it was declined. Like usual you do not get to speak with a human being only a recording when i gave the information it just said no negetive information just incomplete. How can they expect people to have cash or credit card on hand to cover the amount if you know you have money in the account. What would have happened to my son if i did have the cash to cover the fuel??? Jail who knows, someone needs to do something to keep this from happening to innocent people. Go back to human people answering phones, not automatic answering services or compters. People need jobs not computers!!!

Company: Certegy
Country: USA
State: Indiana

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