Certegy Check Services
Declined check

I just came from the grocery store that I always shop at. My debit card number was recently stolen so I have just begun to write checks again. I wrote a check to Bi-lo (store #550) maybe two weeks before for around $250 that went through just fine (the first check i may have written to a store in a couple of years) I even wrote the check for $25 dollars more than what I owed for the groceries! So I decided to start writing checks instead of depending on my debit card so much. I tried to write a check today for around $150 to the same store and was declined. It was very embarrasing. I was told I had to call a number if I wanted to find out why. When I did I was told that there were no bad marks against me I just don't usually write checks and it wasn't because i didn't have money in the account b/c they don't have access to that information. And they could not override the decision. I was just out of luck if I didn't have another form of payment. When I asked if this would keep happening if I wrote checks I was told in around about way that I could try the next day or two but I would be declined today. They could not give me a straight answer about any other day. I don't understand why I would be declined today if I wasn't declined the first time I wrote a check there for over the amount I owed. I was able to give them all the information they requested and had no bad marks so I should have been able to use my check or else why do I pay to get checks in the first place. On a side note when I told the assistant manager that I had my debit card in my car could I go get it and pay with that before they wiped out my transaction I was told "I could try". So it made me feel even littler because they thought I didn't have any money b/c I was declined. She looked really suprised when it went through right away. But I will not be shopping there anymore either. I am going to check out all the grocery stores around and find one that does not use Certegy check services.

Company: Certegy Check Services
Country: USA
State: Florida
City: Tampa

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