Matco Tools
Matt Roll, Tim Gillmore, Hugo Torres Matco tools, Warranty Boynton Beach

I bought a Matco 4's tool box from my dealer in January. On November of the same year I started to see my tool box paint was starting to chip and rust. I looked further under my tool box and noticed that the bottom of the box was rusting. I informed my dealer of this problem immediately after I learned of it. Since my tool was covered under a "Lifetime" warranty I figured there would be no problem. Well I was wrong.

Fast forward to February I finally get a call from the district manager, his name was Mr. Matt Roll. I had to write a letter to Matco's corporate office to get a call from Mr. Roll. Before then I heard nothing about my box or getting it fixed. He informed me that this has happened before and what they do in this situation is send me a kick place to cover the area and for the trouble throw in a add on accessory. I was extremely happy to hear this. [continued below]...

Company: Matco Tools
Country: USA
State: Nationwide
Address: 4403 Allen Rd, Stow, OH 44224
Site: matcotools.com

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