Afficient Towing
Overcharged and towed from an area without signage. Rip Off!

On March 24 I was towed by Afficient Towing & Recovery from the Firestone Tire Company in Scottsdale, Arizona. Not only did they tow me without clear notice (no signs posted in the area I was parked), they also ripped me off and charged me twice the legal amount ($150). When I went to retrieve my car, I was charged double by John, who said it was after hours and towing fees are double. I paid the fee and got my car but was upset and wanted to clarify with Scottsdale Police. They told me this was a recurring scam by towing companies and that they would make a report and dispatch an officer.

I drove back to the tow yard and they said it was legal. I called Scottsdale Police on speakerphone and the woman confirmed that they were not allowed to charge more than $75 in 24 hours. The towing company woman refunded me the difference but would not refund the initial $75 for towing my car even though I was parked in an area without signs or notice of no parking.

Company: Afficient Towing
Country: USA
State: Arizona
City: Phoenix
Address: PO Box 37962
Phone: 6239316697

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