Suresky Hyundai Inc
Sales, service, and warranty ripoff

Bought a 2001 Hyundai Santa Fe brand new. Was charged $995.00 for security window etching and was not asked if I wanted this, or advised of the charges.

Was charged $1795.00 for an "extended warranty" — was promised that it covered a large amount of issues over and above the included Hyundai 10/100,000 warranty. So far, everything that has needed repair under the extended warranty, is still not covered.

I found out later that someone bought the same car, and was only charged $900.00 for the same extended warranty package within 2 weeks of my purchase.

The radio had a broken button, so they replaced it. 3 months later, the new radio died altogether, and they said it was not under warranty any longer—the warranty only covered the ORIGINAL radio.

A known problem with this model is the alternator is too small, which kills the battery. I took the car in 4 times to have it serviced for low power (lights dimmed, a/c fan would stop, etc) and they kept changing oxygen sensors, refusing every time to change the battery. On my 4th trip, when the car was finally dead, they replaced the battery. The only response was, "I don't know why the service department didn't find anything wrong before". Mind you, I live 50 miles from the dealer, and they are the closest to me, so this is quite inconvenient.

Buyer beware!

Company: Suresky Hyundai Inc
Country: USA
State: New York
City: Goshen
Address: Route 17A And Hatfield Lane
Phone: 8452945177

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